INFORMATION COLLECTED AND HOW WE USE IT
ORTHOSYNETICS™’s primary goal in collecting personal information relating to a patient is to enable your healthcare professional to have access to the information that he or she needs for your effective treatment. ORTHOSYNETICS™ provides your healthcare professional with computer systems that organize and process information relating to you and your treatment. ORTHOSYNETICS™ also uses that information to provide business and consulting services to your healthcare professional that in turn helps the affiliated healthcare professional make your treatment experience efficient. Your personal information will only be provided to your healthcare professional for use in connection with your treatment and the operation of the healthcare professional’s practice and will be used by ORTHOSYNETICS™ to provide its consulting and business services to the affiliated healthcare practitioner.
A) Personal Information
To provide treatment to you, your healthcare professional obtains information from and about you and transmits that information to us, primarily through our proprietary computer systems. Besides information relating to your treatment, this may include information identifying who you are, such as your mailing address, as well as financial information relating to your treatment.
Additionally, we may use your personal information to contact you. For example, we may send you correspondence related to appointments, billing or follow-up care; we may respond to your comments or requests for information; or we may contact you if needed in the course of or after treatment.
We may also use personal information about you to improve our
marketing and promotional efforts and to improve our services.
We may also use your information to deliver information to you that, in some cases, is targeted to your treatment, our services and promotions. We believe these uses allow us to improve our services and better tailor them to meet your needs and the needs of the affiliated healthcare provider.
B) Aggregate and Statistical Data
ORTHOSYNETICS™ may include information about you and your treatment in the aggregate information that we provide to the practice as part of the business and consulting services that we provide to the healthcare professional.
If you visit one of our web sites, our web server will automatically recognize some non-personal information, including but not limited to the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g. Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows '95 or Mac OS), and the domain name and address of your Internet service provider (e.g., AOL). Neither the web log information nor cookies collects any personal information. They do not contain personal information, such as your name or e-mail address, and in no way are used to identify our users.
ORTHOSYNETICS™ uses web log information (such as your web browser, operating system, pages visited, etc.) to help us design our website, to identify popular features, and for other managerial purposes. However, web logs may be used if necessary to help identify any person attempting to break into or damage our website. We may share web log information with law enforcement agencies if we believe that we have evidence of a violation of computer security or related laws.
DATA SHARING AND TRANSFER
How We May Share Information
Occasionally, we may share personal information (such as name, mailing addresses and e-mail addresses) with vendors, contractors or partners of ORTHOSYNETICS™ in connection with services that these individuals or entities perform for your healthcare professional or with ORTHOSYNETICS™. These vendors, contractors or partners are restricted from using this data in any way other than to provide services for your healthcare professional or with ORTHOSYNETICS™, and they may not share or resell this data. The services they provide may include such activities as direct mailing,
fulfillment services, or e-mail campaigns.
ORTHOSYNETICS™ may share your information with any person or company that acquires the ORTHOSYNETICS™ business or any portion of the ORTHOSYNETICS™ business to which your information relates.
ORTHOSYNETICS™ will ensure that any person or company to which your information is transferred agrees to abide by the same privacy obligations as ORTHOSYNETICS™. ORTHOSYNETICS™ also reserves the right to share the information to respond to duly authorized information requests of governmental authorities or where required by law.
Your personal information will generally be stored in our ORTHOSYNETICS™ databases, which are located in various locations within the United States. ORTHOSYNETICS’s data protection standards are the same, regardless of where your personal information is stored.
We use procedural and technical safeguards to protect your personal information against a loss or theft as well as unauthorized access and disclosure, including “firewalls” and Secure Socket Layers. Although we employ many different security techniques to protect such data from unauthorized access by users, absolute security does not exist on the Internet.
ORTHOSYNETICS™ adheres to U.S. Department of Commerce European Union Safe Harbor principles. If you feel that we may have violated Safe Harbor privacy principles, you may contact ORTHOSYNETICS™, or the U.S. Federal Trade Commission with your complaint.
Cookies help us in many ways to make your visit to our websites more enjoyable and meaningful to you. Cookies are text information files that your web browser places on your computer when you visit a website. ORTHOSYNETICS™ may use such "cookie" technology to obtain non-personal information from you as an online visitor. As an example, this might entail recognizing several web page requests coming from the same computer and therefore the same visitor. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent.
ORTHOSYNETICS™ is committed to keeping personal information about you secure and will take reasonable precautions to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction and will also take reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current. Vendors, contractors, or affiliates of ORTHOSYNETICS™ who have access to your personal information in connection with providing services for ORTHOSYNETICS™ are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for us. When necessary, we use secure connections on our web sites to protect information during its transmission. However, we cannot guarantee the security of information on or transmitted via the Internet.
ACCESS TO YOUR INFORMATION AND COMPLAINTS
We attempt to keep your files complete, up-to-date, and accurate. Upon request, you will be given reasonable access to your personal information, except for confidential or proprietary information such as doctor notes or instances where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy, or as otherwise permitted by the Safe Harbor. If you become aware of any inaccurate information, you should notify your healthcare professional or the individual listed below and request that the information be corrected, amended or deleted.
We are committed to working with you to obtain fair and rapid resolution of any complaints or disputes about privacy. Questions regarding our Privacy Statement should be directed via email to: email@example.com or
Attention: Angela Weber
3850 N. Causeway Blvd., Suite 800
Metairie, Louisiana 70002